Through our webshop, privacy-sensitive information, also known as personal data, is processed. Nolte keukens B.V. is responsible for the processing of personal data as described in this privacy statement. Nolte keukens B.V. places great importance on the careful handling of personal data. Personal data is therefore processed and secured with due care. In our processing, we adhere to the requirements set out by privacy legislation.

• Clearly specifying our purposes before processing personal data, as outlined in this privacy statement;
• Limiting the collection of personal data to only what is necessary for legitimate purposes;
• Requesting your explicit consent before processing your personal data in cases where your consent is required;
• Implementing appropriate security measures to protect your personal data and requiring the same from parties processing personal data on our behalf;
• Respecting your right to access, correct, or delete your personal data upon request.

When collecting your email address for purposes other than those related to a concluded agreement, it will not be used to send unsolicited communications unless you have given consent.

Personal data that we process
Nolte keukens B.V. processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Address details
• Telephone number
• Email address
• IP address
• Other personal data you actively provide, for example by creating a profile on this website, in correspondence, or via telephone
  Location data
• Data about your activities on our website
• Data about your browsing behaviour across different websites (for example, if this company is part of an advertising network)
• Internet browser and device type
• Bank account number (when processing a payment)

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data from visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@noltekeukens.nl , and we will delete this information.

For what purpose and on what basis do we process personal data?
Nolte keukens B.V. processes your personal data for the following purposes:

• To handle your payment;
• To send our newsletter and/or promotional brochures;
• To contact you by phone or email if necessary to provide our services;
• To inform you about changes to our services and products;
• To provide you the option to create an account;
• To deliver goods and services to you;
• To handle and process returns or service requests;
• Nolte keukens B.V. analyses your behaviour on the website to improve the website and tailor the offering of products and services to your preferences. We use Google Analytics to track how visitors use our webshop. We have a data processing agreement with Google, which sets strict rules regarding what data they are allowed to collect.
• Nolte keukens B.V. also processes personal data when legally required to do so, such as information needed for tax purposes.

Retention period of personal data
Nolte keukens B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which it was collected. Personal data needed to handle orders, returns, and service requests are retained for up to 2 years.

Sharing personal data with third parties
Nolte keukens B.V. does not sell your data to third parties and will only provide it when necessary to fulfil our agreement with you or to comply with a legal obligation. Companies that process your data on our behalf are bound by a data processing agreement to ensure the same level of security and confidentiality of your data. Nolte keukens B.V. remains responsible for these processing activities.

Cookies or similar techniques we use
Nolte keukens B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone during your first visit to this website. Nolte keukens B.V. uses cookies with purely technical functionality, which ensure the website works properly and that, for example, your preference settings are remembered. These cookies are also used to optimise the website. In addition, we place cookies that track your browsing behaviour to provide tailored content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by configuring your web browser to block cookies. You can also delete all information previously stored via your browser settings.

Accessing, Modifying, and Deleting Your Data
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by Nolte keukens B.V.. You also have the right to data portability, which means you can request that the personal data we hold about you be sent in a computer-readable format to you or another organisation of your choice. You can submit a request for access, correction, deletion, data portability, withdrawal of consent, or objection to the processing of your personal data to info@noltekeukens.nl. To ensure that the request is made by you, we ask that you include a copy of your identity document with your request. In this copy, please black out your photograph, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond as quickly as possible, but within four weeks.

How we secure personal data
Nolte keukens B.V. takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification. If you believe your data is not adequately secured or suspect misuse, please contact our customer service or email info@noltekeukens.nl

• Security software such as antivirus and firewall;
• TLS (formerly SSL) — we transmit your data via a secure internet connection, visible as ‘https’ and a padlock in the address bar;
• DKIM, SPF, and DMARC — three internet standards used to prevent emails sent in our name from containing viruses, spam, or phishing attempts to obtain personal (login) data;
• DNSSEC — an additional security layer for translating a domain name to its associated IP address, using a digital signature that can be automatically verified, preventing redirection to a fraudulent IP address.

Changes to this Privacy Statement
We reserve the right to make changes to this privacy statement. It is recommended to review this privacy statement regularly to stay informed about any updates. We will endeavour to announce changes separately where possible.

Filing a complaint
Nolte keukens B.V. also reminds you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Contact Information
Nolte keukens B.V.
Address:

E-mail: info@noltekeukens.nl